Jenny Owen - CAOS-trained Conflict Coach and Mediator and Experienced Trainer
Tel. 07812 501424

I am presently Mediation Co-ordinator at University College London Hospital and so am no longer providing mediation on a freelance basis. 

I am a CAOS-trained Conflict Coach and Mediator, supporting individuals, pairs and groups in creating effective responses to conflict.

At the heart of my practice is an ability to listen with full attention and to ask open questions that encourage reflection and support self-empowerment in clients.

I offer a review of what’s been covered where necessary to allow the client’s own insights and perspectives on their issue to develop.

The space provided by both conflict coaching and mediation enables people to move through any conflict situation, creating greater connection and understanding in their lives.

Underpinning my practice is the belief that given this space and support every individual has the insight, tools and ability needed to resolve their own disagreements effectively - with creativity and compassion.

Other Information:

Previous work includes:

 Ongoing formal mediation for couples and individuals to resolve conflict that is impacting negatively on their relationships

 Extensive experience mediating and teaching conflict resolution skills to young people and school staff, enabling them to de-escalate situations and creatively resolve issues. I have provided this in local and national schools and organisations.

 Eight years training, practice and workshop facilitation in Non-Violent Communication (NVC);

 Trained young people in a wide variety of secondary and primary schools to provide student-led mediation schemes, via the charity Conflict Education Resolution Sheffield Schools Training (CRESST)

 Workshop facilitation in a variety of educational settings including secondary schools and Further Education colleges, adult education environments, peace education conferences

 Service Manager at Mediation Sheffield

Other relevant experience:

 Assistant Programme Manager for the charity Conflict Resolution in Sheffield Schools (CRESST) over the last 2 years

 A personal tutor in Rotherham and Sheffield Secondary and Further Education environments.

 Sixth form teacher for 6 years

 Secondary teacher for 1 year, with additional week-long placements in a variety of schools