Conflict Coaching Training Belfast, Northern Ireland

Conflict Coaching Training Belfast

Join CAOS Conflict Management for its 5-day Conflict Coaching Training Course:

Dates: Mon-Weds 4th-6th June and Mon-Tues 25th-26th June 2018

Venue: City East Business Centre,

68-72 Newtownards Rd, Belfast BT4 1GW

Time: 10am- 5pm

 Tea, Coffee available from 9.30am each day.

Fee: £705

(Early booking rate of £655 until end of March 2018 or until the first 4 places have been booked)

Attendees receive the CAOS Conflict Coaching Practitioners Certificate on completion of the course.

For further information or to book your place please contact: 020 3371 7507 or send us an email to register your interest via the following form: 

Why attend the CAOS Conflict Coaching Training Belfast? 

Unresolved conflict can be a blight on people's lives leading to stress, illness, mental health issues such as depression, paranoia, aggression and of course, ultimately, violence in more extreme circumstances.

Conflict Coaching is a 'step-in-step-out' process over a maximum of 3 sessions to help people reflect on and, where necessary, change their responses to an unresolved conflict they are experiencing. 

The CAOS model of conflict coaching has been developed out of the practice of mediation - a process designed to support more effective communication and creative thinking in response to a conflict. 

This model was first used in 2008 when it was made publicly available to residents in London via the community mediation service Hillingdon Community Mediation. 

In some instances people may not have access to, or want to participate in mediation but may still want some informal, confidential support to help them deal with a difficult situation, relationship problem or communication breakdown that is leading to stress and other difficulties in their lives. 

Conflict Coaching provides an easily accessible, informal process for people to use to help them create more effective ways of responding in their situation that are more self-supporting of themselves and which helps them to create positive change in their situation. 

This 5-day course, spread over an initial 3 days :

• Exploring attendees own understanding and experiences of conflict,
• Introducing principles and underlying philosophies drawn from the practice of mediation which inform conflict coaching practice.
• Introducing a simple model of how conflict is never resolved through two common ways of responding and how it is always resolved as a combination of one or more of three different aspects - Learning, Connection and Insight.  which treat conflict as an opportunity for constructive change. 

The last 2 days are focused on practising conflict coaching so that the attendee is prepared to offer it immediately on completing the course.

Conflict is the beginning of consciousness - Mary Esther Harding

Peace is not the absence of conflict, but the presence of creative alternatives for responding to conflict. - Dorothy Thompson

Conflict Coaching Training Belfast - A Realistic Approach to Helping People Resolve Their Conflict

Conflict Coaching sees conflict as an inevitable part of life arising from difference. Conflict can be responded to constructively and effectively or destructively and ineffectively. We frequently respond to conflict constructively without realising it, but when we respond destructively we notice the consequences and there is a risk that the conflict remains unresolved and responded to more and more destructively and ineffectively. The purpose of conflict coaching is to support clients in returning to a more constructive and effective response to their conflict so that it can be resolved and move on from. 

The approach of conflict coaching is not to 'fix' the client but to support them in creating their own more effective responses to their difficult situation, through listening and helping to reflect on their difficulty and the challenges they face within it, and also to support their creativity in developing new and more effective responses through the use of effective skills. These communication skills are explored and developed on this Conflict Coaching Training course. 

Who are the Trainers? 

Alan Sharland has been practising mediation for 24 years, starting as a volunteer mediator for Camden Mediation Service in 1994. He has been a Mediation Caseworker for two community mediation services and was Director of Hillingdon Community Mediation for 11 years from 2000 - 2011 when the service was closed due to funding cuts. Alan now runs CAOS Conflict Management providing mediation, conflict coaching and training in these skills as well as other conflict management support,consultancy and training. 

Susie Adams is Director of Calm Conflict Solutiions and is based in Lisburn, Northern Ireland - see this link to Susie's website. Susie was a Caseworker and Trainer for Hillingdon Community Mediation  where Alan was Director and they have been working as Co-trainers for the past 17 years on a range of different mediation and conflict-coaching related training courses. Susie has been able to utilise her mediation and conflict coaching skills in her work with holocaust survivors and in her community facilitation, family support and mentoring work.